“Although I love my work, I do think this sector is very damaging and it must be scrutinized and criticized more often.”
How can organizations can be more effective in improving lives?
Question 41 on the survey was open ended, asking “What are your thoughts about how humanitarian aid and development organizations in Jordan can be more effective in improving the lives within the affected communities? That a total of 48 women and men took the time to write in responses at the end of a long survey -57% of the total respondents- tells me they wanted their opinions heard. So here they are.

One consistent theme throughout the comments was these aid workers felt humanitarian organizations need to engage in “More listening.” This young female worker had her sentiment repeated again and again in various phrasings by other respondents. Another female said, simply, “Activate feedback system from beneficiaries.”